Office Administration / Reception

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This one year business course is designed for students interested in pursuing a career in administration and reception. Opportunities arise in a wide variety of different office environments including legal, medical, civil service, commercial and educational. Modules such as text production, bookkeeping, payroll and office administration provide graduates with essential skills required by busy office environments.


Progression and Career Options:

This course enables graduates to take up employment in any business sector, including legal, medical, commercial, financial and educational. Graduates may also progress to QQI Level 6 in Business here in DIFE or advance to Degree programmes in Institutes of Technology or Universities such as DCU and Maynooth.


Student Testimonial:

'I enjoyed my year in DIFE on the office administration course. I learned lots of practical skills – all of which were very work related and prepared me for my present job as an administrator with the HSE’ - Paula, Office Administration, (past student)


Office Administration / Reception

Course Code:


Course Content

  • Word Processing 
  • Text Production
  • Information and Administration 
  • Bookkeeping (Manual and Computerised)
  • Payroll (Manual and Computerised)
  • Audio Transcription
  • Computer Applications
  • Medical Terminology
  • Customer Services
  • Communications
  • Work Preparation and Experience

These modules are subject to change


AWARD QQI Level 5 Certificate in Office Administration.