This study explores impact factors that affect the adoption of digital payment systems in sub-Saharan Africa. In this article, we investigate the impact factors that subject-matter experts consider most important to the success of FinTech payment models. Then, we compare the findings with the literature and three case studies of mobile money adoption in Kenya, South Africa, and Nigeria. This study addresses a gap in the literature regarding the payment and money transfer segment of FinTech innovations in Africa using a multiple case study methodology.
World Bank Case Study: Driving Digital Identity Education and Adoption - One World Identity
Digitization can extend the reach of organizations, improve management decisions, and speed the development of new products and services. At the same time, rapid adoption of technologies can disrupt traditional business models. Digital business transformation is the profound and accelerating transformation of business activities, processes, competencies and models to fully leverage the opportunities of digital technologies. In other words, it is the use of technology to radically improve performance. It is a hot topic for companies across the globe. Executives in all industries are using digital advances such as analytics, mobility, smart devices, etc.
Digital Adoption Case Studies Available Online
The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report Unsurprisingly, this shift in payment preferences is being driven by millennials and Gen Z shoppers who have long embraced digital options due to their speed and ease of use. However, retailers themselves also are playing an important part in the growth: as more and more companies accept and advertise these options, it becomes more convenient for customers to utilize them. More streamlined online checkout processes positions digital wallets for explosive ecommerce growth in the coming years.
Digital transformation is profound change in business activities, processes, competencies, and models to fully leverage customers at every touchpoint in the customer experience. Need some examples? Here are 11 inspiring case studies of digital transformation. Amazon Business launched in April , with over million products and a more holistic marketplace for B2B companies. On the IT front, Ford slashed the budget by a massive 30 percent.